1. What makes us different when booking?
It couldn't be easier to book, customers can either call our 24 hour, booking and enquiry line or use our secure online booking form. Customers will be given all the information as to what happens next be it over the phone or by emailed confirmation. Once the first booking has been completed a personal account will be created for each of our valued valet parking customers.
2. What makes us different on your departure from Gatwick?
So that all our customers have a smooth and stress free start to their journey we provide a simple but effective service. Customers are asked to contact our Airport Parking team when they are 10 minutes away from Gatwick Airport. This call helps us to make sure that no customer is left waiting for a driver at departures. The same phone number can be called if the customer is running early, late or even stuck in a traffic jam.
Once our customers have arrived at departures, whether it is the North or the South terminals at Gatwick a driver will come and find them, help with luggage, provide a returns receipt and then take the car. Our customers are then free to continue with their journey with no worries about their vehicle.
3. What makes us different while your car is in our care?
Our customers can relax in the knowledge that their car will be properly cared for while it is in our trust. Each of our experienced drivers are named on our fully comprehensive insurance policy.
As we operate a 24 hour service our private car park is always attended except when all hands are needed at the airport. The car park is fenced and when there is no movement of any cars either in or out of the car park the gates are locked securely.
We are confident that the security measures that we have in place mitigate our risk.
We offer a number of additional services while your car is in our care. Additional services would need to be confirmed before you leave your car with us.
4. What makes us different when you arrive back at Gatwick?
To make our customers' return as smooth and as simple as departure we have a similar procedure in place. Customers are asked to contact our valet parking team when they have collected their luggage and cleared customs.
We will be monitoring your fligth landing but this call enables us to deliver the vehicle to arrivals so it is there when the customer walks out of Gatwick Airport.